Refund policy

Returns:

Consumer Guarantees Act
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify your rights under the Consumer Guarantees Act.

Please email or phone us before making any returns, so we know to expect them. All returned items must be in the same condition as you received them.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You should consider using a trackable shipping service or purchasing shipping insurance as we can't guarantee that we will receive your returned item.

For New Zealand customers, our refund policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

For overseas customers, the refund policy lasts 16 days to reach us. To complete your return, we need a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Refunds are processed via Paypal, and are sent only to the actual purchaser of the item.

Shipping
Returns should be addressed to:
Anticus Antiques, 37 Lichen Grove, RD1, Russell 0272, New Zealand.